Community Administrator - London, United Kingdom - Guy's and St Thomas' NHS Foundation Trust

Guy's and St Thomas' NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Administrator will provide high quality administrative support to the department. Tasks will include typing, reception duties, customer service, booking appointments, Call centre phone duties and referral management

The Administrator will play a key role in the efficient day to day activities of the department.

The post holder will often be the first point of contact for the department and will be required to communicate in a professional and courteous manner.

The post holder will answer general queries and explain information relating to the department. The post holder requires excellent communication skills and previous hospital and community health experience would be desired

Provide administrative support within the service, including Outpatient and Inpatient scheduling, call centre support, managing and validating waiting lists, cross cover for administrative team members as required in our acute site supporting our Podiatric Surgery service.

Registration and management of referrals within our Referral management Centre

Guy's and St THOMAS' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We are among the UK's busiest, most successful foundation trusts.

We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research.

We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.

We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally.

We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, and neighbouring NHS organisations, local authorities and charitable bodies and GPs.

Provide administrative support within the community and acute outpatient and elective surgery. Scheduling and re-scheduling appointments and receiving and calling patients via our call centre which includes our home visiting service.

Managing and validating outpatient and inpatient waiting lists, cross cover for administrative team members as required in our acute site.

Registration and management of referrals within our referral management centre.