Mortgage Operations Support - London, United Kingdom - Metro Bank PLC

Metro Bank PLC

Verified Company

London, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Team Mortgages, Operations

Location Holborn Office

County Central London

Ref # 20029

Closing Date 16-Aug-2023

We have been awarded the "Most Loved Workplace" At Metro Bank, people come first - our culture is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included.

We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.

What you will do:

In our Mortgage Operations Support (
parttime) role, you will work alongside Metro Bank's Mortgage Operations Specialist to provide support across a variety of Mortgage Operations tasks including administrative support
Review mortgage documentation, including income documentation and identification documentation
Provide administrative support throughout the entire Mortgage process
Develop an understanding of regulatory standards and complying with them to keep our Bank and FANS safe
Liaise with mortgage customers, relationship managers, brokers and solicitors, ensuring you use effective communication when dealing with internal and external stakeholder, continually creating FANs

And... we are a bank so risk is a part of everything we do.

We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

Good experience within a previous Mortgages role, ideally within Mortgage Operations, and with a good understanding of the stages involved in purchasing and remortgaging
The ability to confidently analyse information to make decisions, and refer to documentation to assist you with this
To be a problem solver who can proactively work through problems, thinking of the best solutions but bumping up where appropriate
You will need to be a great communicator and a real team player who is keen to deliver for our customers
Evidence of being able to work to tight deadlines and in fast paced environments
To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

Our promise to you

We will make sure that you are wellrewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts
We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions)
We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
This role is a parttime opportunity at 19.5 hr/w** we are able to offer some flexibility around the hours and days worked (our Recruiter will be able to discuss this with you in more detail), however please note it will be a requirement to work Tuesdays (which will be an inoffice day).

**Important Footnote