Emergency Department Support Volunteer - Carlisle, United Kingdom - North Cumbria Integrated Care NHS Foundation Trust

North Cumbria Integrated Care NHS Foundation Trust
North Cumbria Integrated Care NHS Foundation Trust
Verified Company
Carlisle, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

NCIC Emergency Department Support Volunteer:

What is the purpose of the role?

The Emergency Department is the first point of contact for patients needing emergency treatment within the hospital.

The types of patients that visit the department are in critical need of care and assistance and need to be seen and responded to quickly.

This means that the clinical staff are usually extremely busy and need help when carrying out non-clinical but important tasks.

Must be 18 Years or above to apply

Why we need your help?


Attendances at the emergency department continue to remain high and the pressure on our staff are working under very busy circumstances.

We need your help to alleviate pressure from staff by helping with COVID procedures as patients enter the department.


We also would like volunteers to support staff by helping with non-clinical tasks such as making patients and visitors refreshments and befriending lonely patients.

What tasks can this role include?

  • Helping with any COVID procedures as patients enter the department.
  • Alerting staff when a patient or visitor has COVID symptoms so they can assess and make the next steps
  • Offering appropriate patients, carers and visitors drinks.
  • Befriending and listening to patients especially those who have come in alone.
  • Offer to get chairs for relatives and carers waiting with patients.
  • Offer patient toiletry packs.
  • Help patients to fill in a patient survey.
  • Wipe down chairs.
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people.

Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond.

We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.

  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well


As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.


Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.


The changes mean that:

- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.


If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below.

These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

A Standard DBS check will be required for this volunteering post.

The DBS check is free of charge for volunteers.
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