Digital Product Owner - London, United Kingdom - Vodafone

Vodafone
Vodafone
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Digital Product Owner:


Location:
London, The Speechmark + (Hybrid Working)

Salary:
Excellent basic salary plus bonus and Vodafone benefits

Hours:
Full time 37.5 hours per week - Mon to Fri
-
Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things.

Our blended working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role.

Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.


Who We Are


We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world.

With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company.

We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.


What you'll do


This role's primary purpose is to define and lead strategically focussed digital device deliverables, (inc smartwatches, laptops, tablets and One Number) enhancements in order to drive growth in sales through digital channels.


This role will work closely with key stakeholders across consumer to ensure that product development needs for the digital journey are met and any new propositions are supported in line with planned go-to-market activity.


This role is a mixture of customer obsession, best practice, and technology evangelism, balanced with flexibility to change and uncompromising quality of delivery.

The role will work primarily work in scrum teams defining and executing the devices product roadmap, leading PI planning, writing user stories, defining the optimsation backlog, plus driving product KPIs.


Key accountabilities:

  • Be a focal point of contact for the business for the defined product.
  • Support the product manager in defining the product roadmap, evolving product KPIs and driving optimisation.
  • Support the senior product owner in managing product feature prioritisation; ensuring stakeholders understand the compromises and constraints.
  • Brief stakeholders on the capability roadmap, and associated deliverables, to ensure cross function alignment.
  • Continuously monitor customer needs, market trends, competitor activity and regulatory landscape to ensure the product remains a category leader.
  • Help drive a culture of experimentation and learning.
  • Maintain and constantly optimise the endtoend customer experience and backlog of ideas to drive value.
  • Manage product user journey design, ensuring a high quality cross channel user experience.
  • Help manage product launches, ensuring business readiness.
  • Document processes and training materials to assist customers in the use of the product feature set.

Who you are

  • Experience of defining and delivering Minimum Viable Products, running A/B tests and making data oriented decisions.
  • Understanding of eCommerce front ends and the interfaces with backend information systems.
  • Vodafone is a large matrix organisation so stakeholder management across the organisation will be a key requirement of the role.
  • Analytical skills to measure impact, identify trends and create strong hypothesis to test.
  • Experience delivering high quality customer experiences.
  • Strong presentation skills.
  • Excellent communication and stakeholder management skills.
  • Supplier management and influencing skills.
  • Understanding of Agile ways of working.

What we offer
We believe that taking care of our employees is the key to their success.

That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects.

We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes.

We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

**Together we can
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