IT Service Desk Analyst - Norwich, United Kingdom - RaptorTech Recruitment Ltd

RaptorTech Recruitment Ltd

Verified Company

Norwich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a new vacancy for an IT Service Desk analyst to work for a supportive and successful business just outside of Norwich.

If you are looking for your first role in IT, have good IT troubleshooting skills and the hunger to learn then this could be a great opportunity for you.

In your new role you will work closely with the Service Manager and take responsibility for triaging incoming requests from external clients and internal teams to provide effective technical support.

No two days will be the same and as you grow in confidence you will be given the chance to be involved in more complex support requests, IT project work and working with the team to improve service delivery process.

To be successful it is likely that you will have:

An enthusiasm for IT hardware and software
IT related academic / vocational qualifications or commercial experience of IT support
Good problemsolving skills
The capability to communicate effectively written & verbal

In return they are offering