Customer Service Representative - Christchurch, United Kingdom - Curtiss-Wright

Curtiss-Wright

Verified Company

Christchurch, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Representative

We are looking for a Customer Service Representative to join our Christchurch site

Location:
Christchurch UK

Benefits:
Paid Time Off | Retirement with Employer Match | Health and Wellness Benefits | Learning and Development Opportunities | Competitive Pay | Bonus Scheme | Recognition |

Employee Stock Purchase Plan

I

Inclusive & Supportive Culture

Your Challenge:

Receive and check customer orders to ensure all aspects are correct, including price and delivery dates.
Load customer orders on the ERP system and acknowledge the order back to the customer.
Monitor customer orders and seek new orders from customers when necessary.
Keeping customers regularly updated with the status of their orders, updating them of any late deliveries.
Raise quotations to customers as required, observing departmental approvals.
Support the external sales teams as required through general administrative support, generation of customer quotations and provision of sales and customer data as required.
Liaise with the production, planning and purchasing departments to ensure requested customer lead times are reviewed and achieved where possible.
Answer external telephone calls coming into the department as required.
Assist in general internal sales support and administrative activities in the absence of other members of the sales team.
Working as part of a customer focused team.
Ensure compliance with all Quality Management Systems requirements.
Maintain electronic filing systems.
Perform other tasks that may be required as directed by the Sales Supervisor.

Your Expertise:

Excellent communication skills
Experience in a similar position with proven administrative skills and excellent customer service skills
Strong IT skills including MS office, Outlook and Excel

About Us:

Curtiss-Wright's Defense Solution division is a trusted, proven leader, delivering superior products and services that meet the defense and aerospace industries' toughest challenges with best-in-class value.

In 2017, Curtiss-Wright relocated its Avionics, Sensors & Controls and Industrial Business Units into a brand new, purpose-built 160,000 ft2 facility at Bournemouth International Airport.

The state-of-the-art facility has extensive design and manufacturing capabilities as well as in-house environmental stress screening.

The facility is committed to quality and excellence in manufacturing for our flight recorder, air data computer, video management systems, computing systems, mission displays and video recorder products.

As the design center of excellence for flight recorders and air data computers, the units had to be lightweight and small - crash survivability requirements exceeding the existing standards for commercial aircraft.

Our Values

Environmental, Social and Governance
No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our_ _
Talent Acquisition Team_

- and have signed terms in place prior to any submittal. Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright._

Compliance Statement

Curtiss-Wright values diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact

Talent Acquisition

and we will make all reasonable efforts to accommodate your request.