Delivery Driver/warehouse Operative - Greater London, United Kingdom - Neill Strain Floral Couture

Description

Job Title:
Delivery Driver (full-time, including some weekends)


Reports to:
Boutique Manager


Location:
Belgravia/Knightsbridge


Sector:
Luxury Retail Floristry


Role description:


1. Order Delivery

• Load, transport and deliver floral arrangements to clients and businesses in a safe and timely manner.
• Ensure that items are properly secured inside the delivery vehicle.
• Analyse delivery addresses, determine appropriate routes, adhere to the routes and maintain schedules.
• Provide special care in delivering fragile and hazardous products.
• Provide excellent customer service in line with the company ethos and values, answer questions and handle possible clients' complaints appropriately

2. Delivery administration

• Review orders before and after delivery to ensure that orders are complete and the customer is satisfied.
• Fill out and sign delivery sheets related to orders and report to the Store Manager with regards to any issues
• Fill in pertinent information such as mileage and delivery times where required in company provided logbooks

3. Driving and Vehicle maintenance

• Abide by all transportation laws and maintain a safe driving record.
• Conduct daily inspections of company vehicles
• Notify Store Manager about any major repairs and maintenances.
• Report any accidents, injuries or product damages to Store Manager immediately.
• Maintain the vehicles clean and tidy.
• Ensure vehicle has adequate fuel at all times.
• Take full accountability for any equipment related to the vehicle and the devices assigned to the team of drivers.
• Hand over the shared devices (vehicle keys, mobile phones etc) to Store Manager at the end of each shift.

4. Transporting goods between sites.

• Assist Store Manager, Concession Manager, Head of Operations and Studio Crew with any transportation and delivery needs, which may arise.
• Make regular trips to the market and deliver the produce required for business.
• Deliver installations to special projects outside the main sites, to private venue and residences, collect when necessary.

5.

General assistance, which may include:

• Flower conditioning
• Packing, unpacking
• Removing waste etc

Your Profile:

• Full and clean UK driving licence
• Minimum 3years driving experience in London
• Excellent knowledge of London geography, driving restrictions, CC and ULEZ zones etc
• Great customer service skills, polite and friendly manner
• Satisfactory IT and computer skills
• Preference will be given if you have driving experience in Floristry, Luxury Retail or Events Industries

Job Types:
Full-time, Part-time

Part-time hours: 40 per week


Salary:
£13.00 per hour


Schedule:

• Day shift
• Weekend availability

Application question(s):

• Have you got experience working in Floristry, Luxury Retail or Events Indurstries?

Experience:

- delivery driver: 3 years (preferred)


Work Location:
On the road

Expected start date: 25/08/2023