Administrator - Office Response - Wakefield, United Kingdom - New Southgate Surgery

New Southgate Surgery

Verified Company

Wakefield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a friendly, helpful, and efficient person to complement our existing Office Response team.

This is a full-time position working 5 days per week and the hours are flexible between 8am and 6.30pm, Monday to Friday.

The main duties of the person appointed to this position will be the handling of patient requests, including queries, visits, and test results.

They will be expected to represent the Practice professionally and conform to the standards of the Practice.

A flexible attitude is needed, to work as a team, at times under pressure, always having consideration towards Partners, patients, and not least of all, colleagues.

Your duties will include:

Accurately recording messages and relaying to appropriate personnel;
Accurately recording visit requests and passing to the appropriate clinician;
Assisting clinical staff, when required;
Supporting junior colleagues;
Dealing with any complaints received in accordance with the Practice policy;
Awareness of all Practice policies and acting in accordance with them;
Reporting to, and assisting, senior members of staff;
Ensuring that Practice security is maintained and Health & Safety is adhered to;
Undertaking other duties as necessary.