Business Support Advisor Community Stroke Team - Swindon, United Kingdom - Great Western Hospitals NHS Foundation Trust

Great Western Hospitals NHS Foundation Trust

Verified Company

Swindon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Community Stroke team are looking for a compassionate person to join their team in a mainly administrative role, to assist with the smooth running of the referral and appointment process.

There will be some occasional time spent assisting therapists delivering therapy to patients in their own homes.

We are based in Swindon Intermediate Care Centre on the Great Western Hospital site and provide rehabilitation for patients who have had a stroke.

We are a friendly, well established team of Therapists, Stroke Nurse and Rehabilitation Assistants, dedicated to providing excellent person centered care to stroke patients who have been discharged from hospital.

To work as part of the Business Support Team to provide an efficient and effective administration service and to input data to record management systems.

To provide a professional and friendly reception service as required to patients/customers and colleagues.

Ensure that any administration is completed accurately and in a timely manner in accordance with NHS and Trust policies and procedures.

The post holder will work across a number of different locations providing reciprocal cover arrangements.

To share with the Therapists the overall therapeutic aim: to enable or restore patients to the highest level of physical, mental and social independence as possible and support carers in their role. They will assist in clinical duties, when required, to include the implementation of treatment programmes for patients.

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service We will put our patients first
Teamwork We will work together
Ambition We will aspire to provide the best service
Respect We will act with integrity

Responsible for the daily business support of the Therapists within the Community Stroke Team working independently and managing own workload.

Work with the line manager to continuously improve and develop the function including implementing policies or procedures for own work area.

Monitor referrals into the Community Stroke Team to ensure targets between referral and assessment are met. Identify incorrect referrals e.g out of area patients, discuss with clinical team and redirect
patient to appropriate service as required.

Manage clinical reports ensuring the outcomes of these are accessible on Medway and to referring clinicians.

Please see the attached job description for full information