Investigation Management Unit Operator - Warwick, United Kingdom - Warwickshire Police

Warwickshire Police

Verified Company

Warwick, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role type- Police Staff- Contract Type- Fixed Term Contract- Department- Operations- Location- Warwick- Is this a Politically Restricted role?- No- Grade/scale- OFFSCALE- Grade/scale- £23,100 - £25,353- Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.

This/These post(s) attract allowances
Shift Allowance
Shift percentage 20%
Hours per week 37
Closing date
08/09/2023, 12:00
Job description
IMU Operator

Fixed Term Contract (6 months)

Full Time

_ £23,100 - £25,353_

The closing date for this post is 12 noon on 8th September 2023

Those currently eligible on the redeployment register will be given prior consideration.

The main purpose of the role is to assess crime records and incidents to ensure the quality of recording and linking of data for crimes and incidents are maintained at all times to check against accounting rules.

Main Responsibilities:

To quality assure, link, cross reference, update and process crimes and incidents in Athena in accordance with Force Policy and the National Crime Recording Standards.

To quality assure crime/incident inputs to meet the 'Right First Time' ethos.

To pro-actively resolve issues of systems errors upon discovery (this includes recording, linking and misidentified nominal records).

To assess information to identify vulnerability and risk within incidents to determine requirement for officers to be deployed.

To provide administrative support including taking telephone calls and liaising with other departments/teams.

To support front line staff upon request regarding Crime/Incident Policy for recording.

To ensure Customer Service Standards are applied to the victims of crime in accordance with Victims Charter.

To mentor and support other members of the team as required.

Accurately update, retrieve and interrogate all IT systems.

To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.

Knowledge:

5 A-C grade GCSE's (or equivalent) including English Language

Experience:

Experience in working as part of a team managing a high and diverse workload in a customer service environment

Key Skills:

Good data input skills and interrogation

Competent in the use of IT, including Microsoft packages

Proven customer service skills

Proven ability to communicate both orally and in written form with a wide range of people

Proven ability to gather and collate information using questioning techniques and create and maintain accurate records

Desirable:
An understanding of the principles of crime investigation

Knowledge of National Standard of Incident Recording/National Crime Recording Standard/Home Office Counting Rules

Special Conditions
Shift working including unsociable hours, weekends and public holidays.

The duties of this role will involve exposure to disturbing / unpleasant images or tasks

Psychological demands

The Post holder will be required to wear the uniform provided

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.

You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

We support the "Happy to talk flexible working" campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include;
Job Share,

Why work for Warwickshire Police?

Warwickshire Police has gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.

If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people's lives, variety and the chance to broaden your experience, then Warwickshire Police is the force for you.

Equality, diversity and inclusion
Warwickshire Police are committed to equality, diversity and inclusion.

We are working hard to increase diversity and inclusion within the Constabulary, where communities are under-represented, including those from Black, Asian and Minority Ethnic (BAME) communities, people of all ages, abilities, faiths, religions and gender, LGBT communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.

Recruitment and Selection Policy

Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.

Police Barred and Advisory lists
Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in