Call Centre Operator - Newcastle upon Tyne, United Kingdom - Global 1st Line

Global 1st Line

Verified Company

Newcastle upon Tyne, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join our growing team at Global 1st Line as a Call Centre Representative We are seeking motivated individuals who excel in customer service and enjoy problem-solving based in Newcastle.

As a representative, you will play a crucial role in ensuring our customers have a positive experience. This is a part-time position with evening shifts.

Responsibilities:_
Handle inbound and outbound calls professionally
Assist customers with product information, orders, and inquiries
Address and resolve customer issues promptly
Input accurate and detailed information into the system
Collaborate with team members to achieve department goals
Upsell products or services when appropriate to maximize sales opportunities
Requirements:_
Strong communication skills
Ability to work evening shifts and weekends
Previous call center experience is a plus but not required
Detailoriented with good organizational skills
Ability to multitask in a fastpaced environment
Perks:_
Competitive hourly wage
Flexible scheduling
Employee discounts on products/services
Training and development opportunities Call Center Representative

Join our dynamic team as a Call Center Representative In this role, you will be responsible for providing exceptional customer service over the phone.

If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you.

Salary:
From £22,000.00 per year

Benefits: