Customer Service Executive - Milton Keynes, United Kingdom - EAC Consulting Group

EAC Consulting Group
EAC Consulting Group
Verified Company
Milton Keynes, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
*Immediate starts are available*
On Offer for the Customer Service Executive

  • Annual Salary of £23,500
  • Hybrid Working 3 days from home / 2 days in office
  • Great hours: Monday to Friday 8.45am 5.30pm
  • 25 days holiday + bank holidays
  • Excellent office location in Milton Keynes with free parking
  • Discounted gym membership & online benefits
  • Great company culture with opportunities to progress

Duties for the Customer Service Executive

  • As Customer Service Executive you will report to the Customer Service Manager and primarily focus on providing excellent customer service, ensuring that key measures of success are achieved.
  • Working alongside the Business Managers, as Customer Service Executive you will ensure that customers commercial targets are met.
  • Gain an indepth knowledge of their customers requirements to ensure that their needs are met.
  • The Customer Service Executive will attend monthly and weekly customer meetings, providing feedback on levels of service performance.
  • Work with customers to ensure they are maximising productivity with their product.

The ideal Customer Service Executive

  • Naturally be a people person who enjoys building relationships with people over the phone or face to face.
  • Be able to multitask and prioritise their workload.
  • Having a willingness to learn and be tech savvy
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