Internal Communications and Engagement Partner - Bristol

Job summary

We're reimagining what bus travel can be, for our customers, our communities, and our colleagues. We need great communicators to help us tell that story from the inside out.

Responsibilities

• Delivering an engaging internal communications strategy for the Wales & West region
• Creating standout content—from colleague newsletters and recognition stories to event briefs and video scripts
• Organising internal events and conferences that bring people together
• Helping leaders and managers communicate with clarity, purpose, and confidence
• Driving participation in our employee engagement surveys and turning feedback into action
• Using data to uncover insights and spark real change in the colleague experience
• Playing a key role in national campaigns and content creation as part of our wider UK comms team
• Supporting the roll-out of key initiatives like our Everyday Actions and First Bus Basics

Qualifications

• A natural storyteller and sharp editor, with a talent for making complex things simple
• Experience in internal communications or employee engagement roles
• A confident communicator who's comfortable coaching senior leaders
• Knowledge of digital platforms, intranets, and video content creation
• Able to juggle multiple priorities and keep things moving at pace
• Curious, creative, and always up for trying new things
• Data-literate and outcome-focused, you know how to turn insight into impact
• A positive team player who brings energy and resilience to everything they do

Job description