Key Account Co-ordinator - Loughborough, United Kingdom - Clymac Ltd

Clymac Ltd
Clymac Ltd
Verified Company
Loughborough, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Founded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors.

Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every day.

A strong team ethic runs at the core of our business, founded upon a desire to help each other whilst being confident in our individual capabilities.

We are looking for bright, enthusiastic people to join our team and become part of Clymac's continuing evolution.

There is an opportunity to join our National Accounts team as a Key Account Co-ordinator


The role:
As a Key Account Co-ordinator you will be accountable for:

  • Managing the performance of major accounts
  • Attending client facing meetings
  • Identify opportunities to enhance service delivery
  • Ensuring CRM systems are up to date
  • Ensure Performance metrics are met
  • Accurate invoicing
  • Monitoring numerous customer specific inboxes
  • Maintaining customer web based portals
  • Uploading of worksheets, invoices and quotations
  • Resolving queries and/or complaints
  • Point of escalation
  • Be passionate about their role
  • Enjoy interactions with clients
  • Driven to improve customer service levels
  • Be able to multi task
  • Excellent attention to detail
  • Be friendly and approachable
  • Tackle issues with a positive attitude

Benefits of working at Clymac:
A welcoming and nurturing atmosphere

  • Collaborative, open plan office
  • Flexible hours
  • Fantastic training & development programs, with many opportunities for growth and progression
  • Part of a vibrant and supportive team
  • Complimentary food & drinks

Salary:
£25,000.00-£26,000.00 per year


Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
In person


Reference ID:
AP02/02
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