Key Account Co-ordinator - Loughborough, United Kingdom - Clymac Ltd

Clymac Ltd

Verified Company

Loughborough, United Kingdom

16 hours ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Founded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors.

Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every day.

A strong team ethic runs at the core of our business, founded upon a desire to help each other whilst being confident in our individual capabilities.

We are looking for bright, enthusiastic people to join our team and become part of Clymac's continuing evolution.

There is an opportunity to join our National Accounts team as a Key Account Co-ordinator

The role:
As a Key Account Co-ordinator you will be accountable for:

Managing the performance of major accounts
Attending client facing meetings
Identify opportunities to enhance service delivery
Ensuring CRM systems are up to date
Ensure Performance metrics are met
Accurate invoicing
Monitoring numerous customer specific inboxes
Maintaining customer web based portals
Uploading of worksheets, invoices and quotations
Resolving queries and/or complaints
Point of escalation
Be passionate about their role
Enjoy interactions with clients
Driven to improve customer service levels
Be able to multi task
Excellent attention to detail
Be friendly and approachable
Tackle issues with a positive attitude

Benefits of working at Clymac:
A welcoming and nurturing atmosphere

Collaborative, open plan office
Flexible hours
Fantastic training & development programs, with many opportunities for growth and progression
Part of a vibrant and supportive team
Complimentary food & drinks

Salary:
£25,000.00-£26,000.00 per year

Schedule: