Patient Information Officer - Colchester, United Kingdom - East Suffolk and North Essex NHS Foundation Trust

East Suffolk and North Essex NHS Foundation Trust

Verified Company

Colchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ESNEFT Library services are looking for an enthusiastic and dedicated Patient Information Officer to join our small friendly team

You will ensure ESNEFT has a robust and trustworthy system for the creation and review of patient information leaflets, and that patients and carers are directed to the most current and trusted information to support their ongoing care and wellbeing.

The Trust can be held responsible if incorrect or outdated information is provided on Trust leaflets which can lead to damage to its reputation, financial loss as well as negatively impacting on lives.

Lead on the automation of the patient leaflet process.

Offer a consistent and high level of administrative support to functions within the Library and Digital Learning Services Team.

You will be based at either Ipswich or Colchester Hospital (with some remote working) there will be a requirement to work across sites as required

To develop and maintain effective working relationships with the library and Digital Learning Services team, design services, digital team, patient experience, reader's panel and library visitors, utilising oral and written methods of communication as appropriate.
To liaise with the design services and digital services teams to ensure new and reviewed leaflets are with the correct team.
To communicate with leaflet authors, offering advice and guidance on content and review process. This may need skills in negotiation, diplomacy and tact.
To work with information governance leads and heads of departments to ensure leaflets are reviewed in a timely manner and assigned to the correct departments and authors.
To liaise and network with patient information officers in other NHS organisations, and actively participate appropriate Communities of Practice, in order to share and develop best practice.
To develop and manage a network of patient leaflet champions based in wards and departments.

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area.

We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

Our Staff Health & Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone.

Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship.

All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.