Sales Floor Manager - Manchester, United Kingdom - Portfolio Payroll

Portfolio Payroll
Portfolio Payroll
Verified Company
Manchester, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are recruiting for Bright HR, in the heart of Manchester for their Telesales team.

Bright HR are the market leaders in providing SaaS solutions to SME's with HR, Employment Law, Tax and Health & Safety.

This is a phenomenal opportunity to join a forwardthinking, vibrant company with incredible growth plans over the coming months and years

We are looking to speak with motivated individuals who are career minded and hungry for success within Sales. They are looking for talented sales individuals to work within their dynamic and fast-paced telesales team.

You will be partnered with a BusinessDevelopment Manager and your role will be contacting Business Owners and setting up appointments or online demonstrations for the BDM.


They will support you and offer a clear progression plan, meaning that you will understand what it takes to be a high performer and how you can achieve your career goals with them.


Purpose As an operational Team Lead, you will manage, motivate and inspire your team of inbound/outbound agents. You will mentor, support and develop your team to allow them to gain knowledge and understanding of their business area and the company to ensure thebusiness's success You will have an excellent 'can-do' attitude and be able to adapt to ever-changing business requirements


Day-to-day responsibilities:


  • Lead your team and ensure they fully understand their main driver to achieve the target and hit SLA/KPIs
  • Ongoing development planning to drive performance through effective communication and documentation
  • Plan for the week/month ahead based on current issues and analysis of the previous week/month's stats
  • Deliver weekly plans through daily performance & stat reviews
  • Performing coaching, 1:1's, agent contribution reviews, conduct & behaviours reviews in line with policies
  • All compliance is adhered to by ensuring paperwork is clear, concise and legible with all areas completed for review by senior management
  • Keep up to date with any campaign/company updates and changes

Key Requirements:


  • Must have at least 3 years experience in a management position leading a sales team to targets
  • Competent user of salesforce
  • Uses statistical analysis to implement longterm and shortterm fixes
  • Set a constant example in terms of behaviour and setting standards
  • Gains feedback and analyse the way you communicate
  • Always consistent and professional
  • Manages and assists in performance improvements
  • Analytical and problemsolving skills have the ability to interpret MI and deliver Action Plans
  • Excellent communication skills effective coaching skills; the ability to build relationships & can motivate staff
  • Strong organisational aptitude and proven time management skills
  • Excellent people management skills
  • The proactive and decisive approach to problemsolving
  • Strong organisational aptitude and proven time management skills
  • Highly effective communication

P969750NE
**INDPSAM
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