Office Services Associate - London, United Kingdom - The Millennium Group

The Millennium Group
The Millennium Group
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Now is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education.

TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job.

With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.


Responsibilities:


  • Be able to support roles across different departments in a corporate setting
  • Mailroom, Front of House and helpdesk/switchboard covering hours between Mon-Fri. Predominantly this will be in Front of House orientated.
  • Courteously greet and assist all visitors with a high degree of professionalism


  • Maintain visitor register

  • Verify a valid I.D from all visitors and issue out appropriate badge if applicable
  • Must be flexible to adapt to changes and other job duties assigned by the manager
  • Receive and direct all incoming calls.
  • Use phone for support information to assist callers and visitors.
  • Handle materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.].
  • Deliver, pickup, and transport materials within, between, to, and from various departments.
  • Collect data for reports
  • Ensures Customer Service area is always staffed and provide back up for call outs.
  • Maintains records and files
  • Must have good working knowledge of Microsoft packages
  • Provide problem resolution
  • Keeps manager informed of operational efficiencies and potential problems
  • Able to set priorities

Qualifications:


  • High School diploma or equivalent (GED).
  • Minimum of 25 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
  • 13 years experience with Microsoft Office Software (Word, Excel, etc.). Receptionist and Help Desk experience required.
  • Excellent customer service skills; must possess a "can do" attitude.
  • Excellent communication skills both verbal and written.
  • Ability to effectively work individually or in a team environment.
  • Competency in performing multiple functional tasks.
  • Attention to detail.
  • Ability to handle mail or hand cart, as well as flatbed.
  • Able to lift 50 pounds.
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