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- Design, install, and maintain cutting-edge IT infrastructure.
- Manage technical escalations and provide top-notch support for software and hardware components.
- Identify potential issues proactively and prevent them from escalating.
- Manage IT assets, ensuring everything is up-to-date and well-maintained.
- Ensure data security and privacy, safeguarding our systems and confidential information.
Senior IT Support Technician - Stretford - Proman
1 week ago

Description
Senior IT Support TechnicianAt Proman, we're looking for a skilled Senior IT Support Technician to join our team. This is a key role in helping us elevate our IT infrastructure and support the strategic goals of our company.
>Job Responsibilities:
>Requirements:
• Relevant IT courses or certifications (e.g., Level 2 Certificate in ICT Systems Support, Level 3 Diploma in ICT Professional Competence)
• ITSM or ITIL Foundation V3 and above
• At least one valid technical certification (e.g., Microsoft certifications)
• Minimum of 3 years in technical support with hands-on experience in installation, configuration, and deployment
• Experience/exposure to Azure cloud technology such as intune, Azure Virtual Machines, and/or Azure managed instances
• Proven track record in a technical support or problem resolution team
>What We Offer:
- Access to Employee Assistance Programme
- Access to Online GP
- Mental Health Support - Access to Free Wellbeing App & Free Counselling Sessions
- Life Assurance 3x Annual Salary
- Discounted Eye Care
- Free Flu Jabs
- Enhanced Sick Leave
- Enhanced Annual Leave
- Paid Time Off (Birthday Leave, Giving Blood)
- Career Development Opportunities
- Stakeholder Pension Scheme
- Free Onsite Gym
- Onsite Canteen
- Free Parking
- Hybrid Working / Flexible Work Arrangements
We are an equal opportunity employer committed to diversity and inclusion. If you think you would be suitable for this role, please apply via this portal.
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