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  • Senior IT Support Technician - Stretford - Proman

    Proman
    Proman Stretford

    1 week ago

    Default job background
    Full time
    Description
    Senior IT Support Technician

    At Proman, we're looking for a skilled Senior IT Support Technician to join our team. This is a key role in helping us elevate our IT infrastructure and support the strategic goals of our company.

    >Job Responsibilities:

    • Design, install, and maintain cutting-edge IT infrastructure.
    • Manage technical escalations and provide top-notch support for software and hardware components.
    • Identify potential issues proactively and prevent them from escalating.
    • Manage IT assets, ensuring everything is up-to-date and well-maintained.
    • Ensure data security and privacy, safeguarding our systems and confidential information.


    >Requirements:

    • Relevant IT courses or certifications (e.g., Level 2 Certificate in ICT Systems Support, Level 3 Diploma in ICT Professional Competence)
    • ITSM or ITIL Foundation V3 and above
    • At least one valid technical certification (e.g., Microsoft certifications)
    • Minimum of 3 years in technical support with hands-on experience in installation, configuration, and deployment
    • Experience/exposure to Azure cloud technology such as intune, Azure Virtual Machines, and/or Azure managed instances
    • Proven track record in a technical support or problem resolution team

    >What We Offer:

    - Access to Employee Assistance Programme
    - Access to Online GP
    - Mental Health Support - Access to Free Wellbeing App & Free Counselling Sessions
    - Life Assurance 3x Annual Salary
    - Discounted Eye Care
    - Free Flu Jabs
    - Enhanced Sick Leave
    - Enhanced Annual Leave
    - Paid Time Off (Birthday Leave, Giving Blood)
    - Career Development Opportunities
    - Stakeholder Pension Scheme
    - Free Onsite Gym
    - Onsite Canteen
    - Free Parking
    - Hybrid Working / Flexible Work Arrangements

    We are an equal opportunity employer committed to diversity and inclusion. If you think you would be suitable for this role, please apply via this portal.

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Senior it support technician