Call Centre Sales Agent - Birmingham, United Kingdom - Talent Catch UK

Talent Catch UK
Talent Catch UK
Verified Company
Birmingham, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:

  • Handle inbound and outbound customer calls in a professional and courteous manner
  • Provide excellent customer service by addressing customer inquiries, concerns, and complaints
  • Upsell products or services to customers based on their needs and preferences
  • Analyze customer accounts and provide accurate and timely information
  • Maintain detailed and accurate records of customer interactions in the database

Requirements:


  • High school diploma or equivalent
  • Previous experience in a call center or customer service role is preferred
  • Excellent communication skills, both verbal and written
  • Strong problemsolving skills and ability to think quickly on your feet
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously
  • Ability to work flexible schedules, including evenings, weekends, and holidays

Salary:
£27,826.00-£29,162.00 per year


Benefits:


  • Company events
  • Company pension
  • Gym membership

Schedule:

  • Monday to Friday

Work Location:
In person
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