User Researcher - London, United Kingdom - Capgemini Invent

Capgemini Invent

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

**At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want.

By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future.

About Capgemini Invent:

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
**Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability.

An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client.

Get The Future You Want:

See what it's like to work at Capgemini Invent, visit our Glassdoor page**
An overview of the role:**As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products.

Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations.

Why this role?:

As a User Researcher you will:

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Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users
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Contribute to creating better products and services that solve users' problems and meets their needs
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Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights
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Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies
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Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights
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Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints
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Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions
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Help to embed user-centred design and user research best practices into teams and the wider business.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

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Business Development
Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events
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Internal contribution
Campaign development, internal thinktanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development
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Learning & development