Asset Services Administrator - Middlesbrough, United Kingdom - Service Care
Description
Job Title:
Asset Services Administrator
Work Pattern: 37 hours per week
Type:
Permanent
Location:
Middlesbrough TS2**
Salary: £24,537 per annum
Purpose of the role -
Job Role -
- Responsible for general administration and correspondence tasks including arranging meetings, taking minutes, maintenance of records (hard copy and electronic) and filing etc.
- Responding to enquiries (telephone and facetoface) from a range of different directorates.
- Provide and organise work in such a way as to make best use of resources (human, financial and material) to maximise productivity across any of the business streams of the division in a proactive and positive way.
- Responsible for data input/maintenance and reporting for business stream specific databases and spreadsheets.
- Responsible for issuing letters to customers advising of upcoming stock condition surveys, raising purchase orders, booking surveys / inspections, tracking work activities and progress, liaising with utility companies for meter removals, giving access to void buildings, posting site notices etc.
- Demonstrable customer service skills in a frontline role (face to face or telephony).
- Excellent communication skills, both verbal and written, including influencing and negotiating skills.
- Ability to build relationships with managers and employees at all levels, along with other stakeholders external to the business including customers.
- Good understanding of the work of the Directorate.
- Ability to assist in the development of a customer driven service and ensure continuous improvement.
- Effective use of IT and media as appropriate.
- Good understanding of value for money principles.
- Able to prioritise to achieve realistic targets, costs and time deadlines.
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