Registered Care Manager - Crawley, United Kingdom - Home Instead

Home Instead
Home Instead
Verified Company
Crawley, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Company Description


This is an exciting opportunity for a highly skilled, experienced and motivated Care Manager with a strong care background and a passion for high quality care to join our care team based in Crawley West Sussex.


The position commands a salary of £35,000 - £40,000 PA depending on experience, aptitude to grow the business and compatibility.


Benefits:

Competitive salary between £35,000 - £40,000
Annual Bonus based upon performance
28 days paid holiday (incl. bank holidays)
Self-development budget
Free on-site parking
Staff referral bonus scheme
Work laptop
Work mobile phone
Free Blue Light Card (discounts on supermarkets, restaurants and many other retailers).
Pension contribution
Company social events
Extensive support and training within the Home Instead network


As the care manager of a Home Instead office, the incumbent will have the support of Central Office, plus a network of up to 240+ other registered managers throughout the network, to help ensure best practice is shared and maintained.

- This is a fantastic opportunity for the incumbent to learn and expand their knowledge and leadership skills within the industry.


Please note in order to be suitable for the role you need to be living in the UK preferably within a 15 km radius of Crawley, West Sussex.


Job Description:


s our Care Manager, you will be responsible for the growth and development of our domiciliary care service ensuring the delivery of outstanding quality care.

This will include being responsible for the efficient running of the business, quality control, managing the needs of the clients and day-to-day management of internal staff and our Care Professionals.

In this varied and challenging role, you will be involved in:
Working closely with the Director to coordinate the development of a high quality private domiciliary care service for older people in the local area
Act as the Registered Manager managing the regulated activity for the office.
Networking in the local community to raise awareness of the service
Promoting the highest standards of care and service
Recruiting and training Care Professionals
Converting new client enquiries and coordinating staffing rotas
Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements
Managing a team, making sure that exceptional service is delivered to our clients and workloads are managed accordingly
Ensuring successful operation of quality control systems and performing quality assurance visits for clients
Continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered
Effectively managing complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to initiate improvements
Promoting a positive culture in line with the Home Instead ethos and values.


Qualifications:

Excellent communication skills
Commercial business acumen
Excellent planning and organisational skills
Skills in assessment and care planning
Ability to cope with pressure
Ability to cope with change
A clear enhanced DBS certificate
A clean driving license
Must be acceptable as a Registered Manager to CQC satisfaction
The ability to develop and maintain the quality control system
A strong knowledge of the requirements of the Care Standards regulations
The ability to create and maintain administrative systems
The ability to recruit, select and effectively supervise a dispersed workforce
The ability to establish and maintain effective working relationships

Additional Information
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