Front of House Customer Service/social Media - London, United Kingdom - Bright and White Dental

Description

About us
Bright and White Dental is a small business in HEALTH_CARE_MEDICAL in London.

We are professional, innovative, supportive, and our goal is to To provide high standard private dentistry with excellent customer service.

Our work environment includes:

• Growth opportunities
• Onthejob training
• Relaxed atmosphere

- supportive

• Friendly

Bright and White Dental is looking for a Front of House Customer Services with Social Media Management to join our team.

We are a modern and friendly dental practice located in South Woodford, providing high-quality general and cosmetic dental services to our patients

We have an exciting opening for a dynamic individual with a flair for creativity, who is eager to take charge of driving and implementing a marketing strategy aimed at expanding a small business.

Key Responsibilities:

• Manage social media platforms, including Facebook, Instagram, and Tiktok
• Create engaging content for social media platforms
• Respond to customer inquiries and comments on social media platforms
• Provide excellent customer service to clients
• Answer phone calls and book appointments
• Greet clients and check them in for their appointments
• Ensure the reception area is clean and tidy
• Assist with other administrative tasks as needed

Requirements:

• Previous customer service and social media experience
• Excellent communication skills and fluent in English
• Bright, enthusiastic, and friendly personality
• Ability to work as part of a small and supportive team
• Willingness to learn and grow through further inhouse training

Pay:
£28,000.00-£30,000.00 per year


Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• Diploma of Higher Education (preferred)

Experience:

- social media: 1 year (required)

• Customer service: 3 years (required)

Work Location:
In person