Process Training Manager - Surrey, United Kingdom - Alexander Lloyd

Alexander Lloyd
Alexander Lloyd
Verified Company
Surrey, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Are you an experienced Financial Services professional with experience of training or process management? Then this could be the role for you Working within the wider Compliance team you will be responsible for providing training on new processes followingregulatory changes within the Financial Services sector concentrating on KYC and AML changes.


Main responsibilities will include:

  • Provide 1st line support for queries from your team
  • Ownership of functional process documents, supporting a regular review and accurate version control.
  • Provide training on technical concepts and processes to the team, resulting in a reduction in the volume of queries and increased results from knowledge testing over the longterm
  • Facilitation of knowledge assessments, including building of question banks
  • You will also carry out thematic review of training requirements, and working with Technical Managers, Training, and Independent Quality functions to manage gaps.
Job posting date: 03/01/23

Job closing date:15/01/202
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