Workshop Controller - Peterborough, United Kingdom - Pybus Recruitment

Pybus Recruitment

Verified Company

Peterborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Workshop Controller

Location:
Peterborough

Salary:
Up to £37,000- plus Bonus and Benefits

Full Time and Permanent - 45 hours a week

Working Monday to Friday and Alternate Saturdays
Our client has been trading over 100 years and has been a trusted source of motoring services and solutions.

They have 162 dealerships representing 26 leading global manufacturers and are seeking a Workshop Controller at their dealership in Peterborough.

Job description:

This role will see you lead day to day operations for our busy service operation, supervising and motivating a team of technicians.

Reporting to our Service Manager, this role is offered on a full time, permanent basis offering an extremely competitive salary and a generous bonus scheme.

Key Responsibilities:

Lead, manage and motivate a team of qualified and apprentice technicians
Allocate work orders to technicians, and manage technician clocking on/off, and rostering
Ensure workshop operations meet brand standards for quality by conducting regular quality checks on completed works
Drive service profitability by ensuring maximum time save and upsell
Manage and update workshop technical solutions including eVHC and service booking database
Provide outstanding customer service to service customers both face to face and by phone
Assist and work closely with the Service Advisor team as required

Requirements:

Essential skills experience required as a Workshop Controller, Technician or Service Advisory background ideally from a franchised dealership (brand experience flexible).

You will also have intermediate IT skills, ideally with experience in administrating eVHC software.

In addition to your previous experience, we are seeking individual who display the following attributes:

Strong leadership skills with the ability to lead and motivate a team
A professional and calm approach with strong customer service skills
Strong problemsolving skills, with the ability to foresee potential barriers
A commitment to the Marshall Values of People, Customers, Integrity, and Innovation

Benefits
In return for your hard work and dedication to the brand you will receive a competitive basic salary, an uncapped bonus and a variety of company benefits including: