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Receptionist - Isle Of Arran, United Kingdom - Kinloch Hotel

Kinloch Hotel

Verified Company

Isle Of Arran, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Summary:
We are seeking a friendly and professional Receptionist to join our team.

As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive impression of our organization.

Previous experience in a Hotel environment ideal but not essential as full training will be given. Live in accommodation available.

Responsibilities:

Greet and welcome guests in a warm and friendly manner
Answer phone calls and direct them to the appropriate department or individual
Provide accurate information about our organization and services to guests
Assist with checkins and checkouts for hotel guests
Handle guest inquiries, requests, and complaints in a timely and professional manner
Maintain a clean and organized reception area
Manage reservations and bookings
Assist with administrative tasks such as filing, data entry, and document preparation

Requirements:

Previous experience as a receptionist or in a customer service role preferred
Excellent verbal communication skills
Strong organizational skills with the ability to multitask
Proficiency in using office equipment such as computers, printers, and phone systems
Knowledge of hotel operations and guest services is an advantage

Job Types:
Full-time, Permanent

Benefits: