Technical Site Coordinator - Manchester, United Kingdom - ROSE & YOUNG RECRUITMENT LTD
Description
Technical Site Co-ordinator
Manchester and surrounding area
£25,000 - £30,000 dependent on experience, plus company vehicle.
Job Overview
Reporting to the Site Liaison Manager and working alongside the Area Sales Managers and Internal customer delivery teams, to carry out on site visits and customer care reports to clients and main contractor customers.
Key Roles and Responsibilities
- Complete onsite prestart meetings
- Complete toolbox talks to site teams relating to the company products and apps
- Complete onsite app to gather all relevant information needed
- Deal with site complaints and report back to the business
- Provide site with technical and installation information when required
- Complete site measures if needed
- Provide feedback and improvements to products and processes to assist the development and perception of the company
- Liaise with site managers and assistant site managers
- Liaise with site contractors, carpenters, painters and labourers
- Promote the company's products & innovations at site levels
- Play an active part in site/product trials
- KPI's number of visits, site satisfaction scores
Other Tasks (not limited to)
- Report Nonconformances from site and identify improvements
- Agreement to work outside agreed area on occasion, if needed
Key Requirements
- Develop, build and strengthen on site relationships, maximising satisfaction
- Help develop the use of the company apps to all onsite contractors
- Excellent communication skills & ability to handle difficult situations
- Knowledge of site practises an advantage
- Have the ability to problem solve and work on own initiative
- Carpentry skills and/or practical site or joinery experience
- Driving licence
- Willingness to go the 'extra mile' when needed
- MS Office
Provided with the role
- Company car/van
- Mobile Phone
- Personal Protection Equipment
- Tablet/Laptop
- Roofing Square
Benefits:
- Company car
- Company pension
- Free or subsidised travel
- Private medical insurance
Schedule:
- Day shift
- Monday to Friday
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