Dual Service Manager - Preston, United Kingdom - Atalian Servest

Atalian Servest

Verified Company

Preston, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Reference:
/LH/02-11/690/27/PR

Job Title:
Dual Service Manager

Location:
Preston - _Applicants must have the right to work in the UK_

Salary:
Competitive

Contract:
Permanent

Hours per week:
Monday to Friday - 09:00 - 17: hours per week

Business Overview

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

Job Overview

We are currently recruiting for Dual Service Manager to join our passionate and driven team based at our client's site in Preston.

Benefits

Access to Wagestream a financial wellbeing tool
Wide range of retail discounts
Discounted gym membership
Join our Cycle to Work scheme
Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our events
Access to internal Mental Health First Aiders
Immediate access to "Opportunity" our internal Learning and Development platform
Required professional membership fees paid for
Win monthly Atalian Servest Superstar Awards

Key Responsibilities:

Driving service excellence standard throughout the team
Continually monitoring and evaluating the performance of the team to ensure the required standards of delivery are met
Carrying out patrol of the grounds of the shopping centre
Building and maintaining a professional relationship with all internal & external customers
Ensure staffing levels are kept in line with the contractual agreement, recruiting as required
Maintaining effective and accurate communication
Ensure that Incentive FMs and the centre's Health and Safety Policy is met, maintained and regularly reviewed in line with the needs of the business and any legislative change
Ensure equipment is maintained and regularly inspected
The ordering of stock and uniform for the site within budgetary and contractual constraints
Maintain management information for the Business Manager in relation to KPIs/SLA's
Control and maintenance of detailed information including rotas, hours, budgets, training, absenteeism
Maintaining a high standard of customer service delivery
Deal with HR related issues including investigations and following disciplinary processes
Carrying out performance reviews to keep team in line with contractual duties
Following and understanding of Incentive FMs policies and procedures
Carry out any other reasonable request of the Client, Regional Manager or Senior Management Team

How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

Diversity & Inclusion
We are an equal-opportunity employer and are proud of the diversity represented across our business.

In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.