Customer Service Coordinator - Belfast, United Kingdom - DFDS UK & Ireland

DFDS UK & Ireland

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customer Service Coordinator.

Be part of the movement - and play your part

About the role

You will be responsible for:

Working 8:30am 17:00pm Monday to Friday.
Using DFDS systems to process orders for customers.
Assisting operations and customs teams to ensure the smooth flow of customers loads.
Logging into customers portals to process orders.
Order settlement (invoice and PODS).

About you
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS
Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you.

You'll be able to access some fantastic benefits such as:

Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Access to Thrive, our awardwinning Wellbeing platform.
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

**We look forward to hearing from you.