Customer Service Administrator - Leeds, United Kingdom - Search Consultancy
Description
Customer Service AdministratorBenefits
- A salary of up to £24,000 Per Annum
- 28 days annual leave
- Monday-Friday hours 8:305:30 with 1 hour lunch
- New modern canteen
- Free on site parking
You will receive a basic salary of up to £24,000 Per Annum, Monday-Friday hours of 8:30-5:00 ( 1 hour lunch), 28 days annual leave, on site canteen and free parking
Responsibilities
- Responding to stock enquiries from customers
- Processing new orders & refunds on internal systems
- Offering resolutions on complaints & queries raises
- Updating internal systems with accurate information
- And providing excellent customer service
- Previous experience within a Customer Service role or similar
- Good communication skills both verbally and written
- Be able to remain motivated and resilient at all times
- Excellent attention to detail and be able to work SLA's
- And be able to use various IT systems including MS Office
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