Retail Sales Assistant - Stirling, United Kingdom - Stirling Pram - All Things Baby

Description

Do you thrive on helping customers find what they need and love? Does achieving sales drive you mad with excitement? Would you love to be part of a small team that gets hands on in the business, where every day is different? Do you have a passion for all things baby?


Role and Responsibilities As our Sales Assistant your role will be as part of our sales team in a successful independent retail store. You will be required to lift pram and furniture boxes being delivered or collected.

Duties may vary but will typically include:

Sales

• To be friendly and approachable with an aim to help make customers feel comfortable and relaxed throughout their Retail experience.
• Assess the customer's needs and requirements, providing customers with specific information about our products and creating desire and rapport.
• To excite customers about purchasing from our store whilst promoting the benefits and unique selling points of our products.
• To support, aid and assist in all areas of customer handling, problem solving and delivery of excellent customer service.

Customer Service

• Meeting and greeting customers and visitors to the store in a professional and friendly manner.
• To receive all incoming telephone calls for the store in accordance with company policy.
• To deal with customer requirements in an efficient and courteous manner to achieve a high standard of customer satisfaction.
• To ensure highest standards of personal appearance, housekeeping and shopfloor merchandising is maintained.
• To promote excellent customer service to help grow the image and reputation of the store.
• To keep our shopfloor and warehouse tidy and well presented at all times.

Skills required:
As our sales assistant you will need to demonstrate:

• Confidence and an outgoing personality
• A smart and professional appearance and manner
• Excellent communication skills, both written and verbal
• Good level of numeracy
• Ability to build and maintain good customer relationships
• Ability to communicate technical knowledge to customers (car seat safety, pram mechanics)
• Excellent organisational skills and the ability to work under pressure
• Ability to work as part of a team as well as on your own
• Excellent work ethic
• Higher standard or equivalent education.

Personal qualities:

• Show initiative and be Enthusiastic
• Positive attitude and Good sense of humour

Part-time hours: 20 hours per week


Job Types:
Part-time, Permanent


Salary:
£10.42 per hour


Benefits:

• Company pension

Schedule:

• Every weekend
• Monday to Friday
• Overtime

COVID-19 considerations:
As required by current regulations


Experience:

- customer service: 1 year (required)


Work Location:
In person

Application deadline: 16/08/2023


Reference ID:
August 2023