Service Administrator/scheduler - Inverness, United Kingdom - Highland Home Carers

Highland Home Carers

Verified Company

Inverness, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reporting to:
Assistant Service Manager

-
Salary/Hourly rate:£22,230 per annum

-
Contract:Permanent

-
Location:Inverness

-
Hours:37.5 hours per week

-
Closing date:Monday 4th December 2023

Benefits of working for HHC:

Competitive Salaries
Access to Early Pay (a system that allows you to draw down your salary in advance of the monthly pay date)
Paid Training delivered at our Adult Social Care Academy
SVQ opportunities within our own SQA centre
6.2 Weeks Holidays (Prorata)
Free Uniforms and PPE (where required)
Contributory Pension Scheme
From mid 2023 we will be using Care Planner.
Access to an Employee Assistance scheme
The ability to join the Blue Light Card scheme

Highland Home Carers are looking for a Service Administrator/Scheduler to work as part of a busy team based in our Inverness Office, ensuring that people we support in the community receive the agreed levels of service.

Proven work experience as a Service Administrator/Scheduler, with experience of working effectively as part of a busy team using inhouse databases for scheduling and rostering.
A professional approach in dealing with people who receive our services, their families and other healthcare professionals.
Experience of working in a fastpaced environment whilst maintaining a high attention to detail, respecting confidentiality at all times.

Previous experience of working in the Social Care sector would be advantageous, but not essential.

Job Purpose:

To work as part of a team ensuring that people receive the agreed level of services at the times designated on a daily/weekly basis as directed by the Service Manager.

Main Duties:

Work with other members of the Operations team to ensure high quality service provision
Compiling rotas for care/support workers
Ensure all care/support visits are covered in conjunction with line manager on a daily basis.
Inform people who use our services and relevant others about changes to scheduled arrangements
Advise Care/Support Workers of all changes to regular care packages.
To work as part of a duty rota, being the duty person on designated days to be the first point of contact
Provide Administrative support to Practice Support Technicians in the completion and maintenance of support planning documentation.
Maintain the Company IT database and paperbased systems as required
Comply with procedures for reporting and record keeping, including the secure maintenance of databases.
Updating and maintaining systems to ensure accurate recording of Financial Information.
To ensure that confidentiality is maintained at all times.
A willingness to cover for other administrative team members and occasional work outside normal working hours
Any other reasonable duties as required by the Service Manager

Click the link below to see full job description and person specification:
Service Administrator Scheduler Job Description August 2023

_ Previous applicants in the last 6 months need not apply._