Workflow Coordinator - Bristol, United Kingdom - STONE RECRUITMENT GROUP LIMITED
Description
Workflow Coordinator - Business Support Services
My client is a large commercial law firm and they are looking for a workflow coordinator to join their Bristol office.
This role will be reporting to the Business Support Services Team Leader, you will be the primary point of contact for managing administrative workflow across a number of offices and legal departments, with the aim of delivering a highly efficient administrativesupport service to the firm and it's fee earners.
Main Responsibilities
- Effectively manage resources and coordinate workloads to ensure all incoming tasks are assigned to a team member and completed on time
- Communicating instructions and managing expectations between key stakeholders and administrators
- Supporting team leaders with the delivery of training to new and existing team members
- Ensuring best practices, firm policies and training guides are followed across the team
- Support team leaders to ensure relevant processes have up to date training guides
- Working with team members to implement and drive internal projects, which contribute to an enhanced service offering to the firm
- Working knowledge of health and safety, including participating in all on site health and safety audits and assessments
- 2+ years of administration experience, preferably within a professional services environment
- Experience coordinating workflow tasks within a professional services environment
- Confident delegating tasks and working with team members to ensure tasks are completed on time
- Customer service focussed
- Excellent communication skills
- Effective prioritisation skills, with the ability to complete work within the allocated time frame
- Creative thinking, able to take initiative and problem solve
- Confident using and learning IT systems and software
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