Service Administrator - Portslade, United Kingdom - Catercraft

Catercraft

Verified Company

Portslade, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an excellent opportunity to join our catering service organisation based near Brighton on a permanent basis in an administrative role within our service department

The purpose of the role is to log and schedule service and maintenance calls for a team of engineers catering, AC & fridge based all over the UK and to provide exceptional customer service to our customers and meeting their SLA'S usually within 24 hours. Our customers range from hotels, restaurants, schools, care homes.
You will work as part of a small, friendly team and will be required to work from the office.

Your responsibilities will include but are not limited to:

Scheduling engineer visits into the diary
Booking in work with customer sites and logging on customer portals
Troubleshooting any issues
Preparing jobs for invoicing (verifying costs) and preparing consolidated invoices
General administration
Customer service experience
Excellent attention to detail and a methodical approach to working
Ability to work under pressure
Good computer literacy