Customer Service Advisor - Walsall, United Kingdom - Lloyd Recruitment Services - Epsom

Lloyd Recruitment Services - Epsom
Lloyd Recruitment Services - Epsom
Verified Company
Walsall, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Service Advisor

£ £11.00 per hour Temp to Perm Opportunity
25 hours per week


Our client is looking for an experienced Customer Service Administrator to join an established team, where you will be the first line of support for all client queries, assisting with and coordinating delivery requests and onboarding new clients.


The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical enabling them to deal with all associated administrative tasks.


  • This role is to start a.s.a.p.
  • The working hours are flexible, but must be over five days.
  • This role is also based in the office five days a week

Duties:


  • Onboarding new clients ensuring all required contracts, documentation and Health & Safety procedures and obtained
  • Uploading and inputting documents onto inhouse portal
  • Updating deliveries and collections, ensuring all contractual obligations are loaded
  • Assisting clients with queries relating to missed / additional services
  • Assisting with escalated queries

The Individual:


  • Previous administration and customer service experience
  • IT proficient confident to use Excel and learn inhouse systems
  • Enjoy following company processes
  • Methodical with excellent attention to detail
  • Positive and friendly personality

Job Types:
Part-time, Temporary contract, Fixed term contract, Temp to perm


Salary:
£10.55-£11.00 per hour


Benefits:


  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person


Reference ID:
EW 12891
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