Head of Technical Services - Plymouth, United Kingdom - University Hospitals Plymouth NHS Trust

University Hospitals Plymouth NHS Trust

Verified Company

Plymouth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are seeking an experienced and visionary leader to join our team as the Head of Technical Services.

This pivotal role is responsible for overseeing the technical infrastructure and services in support of the strategic and operational needs of University Hospitals Plymouth NHS Trust and other supported organisations.

Please note, previous applicants need not apply.

Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.
As Head of Technical Services you will be joining our Digital & Innovation (D&I) Services Team.

D&I Services provide Digital support and services to approximately 11,000 users across multiple organisations in the Plymouth Health Community such as UHP and the following partner organisations:
Livewell Southwest; Harbour Drug & Alcohol Services; Southwest Medical Defence Group.

The role will have autonomy to lead and manage the development and delivery of local IT Infrastructure strategies, programmes, and services.

The post holder will also contribute to local, regional, and national strategies, programmes, and service management, taking a leading role where appropriate.

The post holder will also:

Provide corporate strategic D&I leadership to the D&I Technical Department and expert advice on healthcare D&I infrastructure to the Trust.

Assist in the development and execution of an D&I strategy, impacting on the whole organisation, to ensure the Trust has the right systems available to deliver effective patient care.

Present to senior groups as required to ensure D&I issues maintain a high profile, including the presentation of highly complex, sensitive, or contentious information when significant barriers to acceptance exist.

Provide professional leadership for the wider Informatics community within the Trust and for all aspects of D&I throughout the organisation.

Provide expert advice and guidance to managers, health professionals and others on D&I-related issues.

The post holder will be responsible for the management and performance of the D&I Technical services including End User Compute, Networks and Systems Infrastructure services.

The post holder will be expected to work with Senior Managers across D&I, the Trust and the wider Devon ICS.

Provide effective management of the teams within the Technical Services function, ensuring a reliable, resilient and high performing infrastructure.

Ensure effective IT service management and supplier management.

Provide assurance that D&I services are secure and compliant with relevant legislation.

Support organisational change, innovation, and excellence.

Support the Trust's long and short-term strategic intentions by developing the infrastructure and capacity.

Provide expertise of best practice methodologies, regulatory requirements, policy imperatives, innovation, and technological developments.

Manage key risks.

Ensure good financial management (revenue and capital), including service recharging where appropriate, contract management, asset management and budget management.

Act as the Senior Responsible Officer for various infrastructure projects that will support the Digital Programme Board.

For further details, please see the attached JD