Business Support Officer - Peterborough, United Kingdom - Serco Plc

Serco Plc
Serco Plc
Verified Company
Peterborough, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Post:
Business Support Officer

Service Area:
Child Safeguarding and Quality Assurance

Fixed term contract - maternity cover 9 months (37 hours)

Location:
Peterborough


Serco works in a strategic partnership with Peterborough City Council in the heart of the city, to transform the quality of local services for our citizens.

We currently have an opportunity to join our team as a Child Safeguarding Conference Secretary (grade Business Support Officer).


Reporting into the Team Manager you will be responsible for taking minutes at Child Protection Conferences and turning those minutes into structured minutes that will sit within a statutory framework and for providing business support to the Child Safeguarding and Quality Assurance team, ensuring the efficient and effective operation of the service.


Main Responsibilities
- _ Excellent listening and minute taking skills in a complicated and sensitive conference environment._
- _ Communicate with and develop good working relationships with a wide and diverse range of people, such as Senior Management, customers, key contacts and members of the public._
- _ Quick and accurate typing skills are essential as is willingness to learn if not previously experienced._
- _ Ability to work to tight timescales and contributing towards Serco and our customer achieving statutory deadlines regarding Child Safeguarding._
- _ Adhoc administrative tasks including but not limited to photocopying, report collation, filing, diary management._
- _ Assist with the maintenance of filing systems, both electronic and manual to enable files to be accurately located._


Skills
- _ Experience using Microsoft packages _
- _Organised with excellent attention to detail_
- _ Resilient_
- _ Ability to communicate at all levels_


Why Serco?

Meaningful and vital work:
The nature of our business means you will do interesting work that matters - delivering essential services that truly touch people's lives;

Great people:
We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.


Serco actively promotes work-based learning and development and will work in conjunction with individuals to build a development plan for their career

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.

We are innovators, committed to redesigning and improving public services for the benefit of everyone.


Apply


At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).

Please contact our recruitment team directly on to discuss.
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