Volunteer and Infrastructure Officer - Oswestry, United Kingdom - Qube

Qube

Verified Company

Oswestry, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Overview:

The role of the Volunteer and Infrastructure Officer is to support the Volunteer and Infrastructure Team Lead within the Voluntary and Community Support team providing high quality information, support and expertise in infrastructure support opportunities available to VCSE groups and organisations within Shropshire.

They will promote volunteering and encourage new volunteers to come forward for the benefit of Shropshire VCSE groups, organisations and communities.

Provide governance advice, support, and guidance to local community/charitable groups and organisations, including support to VCSE staff/volunteer managers on volunteer recruitment and retention and develop working relationships with community led/based local groups to support future growth and sustainability.

They will also offer and make aware training opportunities and provision to support group and organisational compliance and safety.

Key Responsibilities:

Governance support for VCSE groups, organisations and statutory organisations

Arrange and carry out group referral scoping meetings to identify group need and develop trusted relationships with community led based groups and organisations.
Advise local VCS groups and social enterprises on a range of legal structures, policies and charity registration issues, assisting groups/committees with choosing the most appropriate structures for developing their organisation and the requisite registration process.
Offer governance and legal structure advice to new and existing charitable groups and organisations, providing support and advice, to existing groups on how to develop their services and perform regular organisational health checks.
Provide assistance, or signpost and offer mentoring support, regarding group/organisational planning, quality assurance; policies and procedures; and other organisational development.
Assist with planning and implementing monitoring and evaluation of groups/organisations work and support in measuring and communicating impact.
Work closely with the teams funding and grants officer to identify appropriate funding support for groups and organisations.
Promote and offer training opportunities to groups and organisations to ensure due diligence, professional conduct, and safe working environments.
Identify geographical areas for new group start up and support.
Work collaboratively with local community development officers and the wider social prescribing team.

Volunteer Brokerage for VCSE groups, organisations and statutory organisations

Provide and deliver a robust volunteer brokerage and management service.
Keep up to date with legislation and policy relating to volunteering.
Update and maintain internal volunteering policies and procedures promoting due diligence and best practice.
Research and support the writing of volunteer policies and procedures, including risk assessments, to share as good practice examples with organisations using volunteers.
Promote volunteering through recruitment and publicity strategies, organise profile raising campaigns to attract new volunteers.
Work with our partner organisation Community Resource, using shared CRM to build a databank of volunteering opportunities available within Shropshire.
Offer advice, information and opportunities to volunteers and external organisations through face to face, telephone and digital contact.
Interview and recruit volunteers and ensure they are appropriately matched and placed into volunteer opportunities (moving volunteers where required).
Maintain the Qube and Community Resource CRM database, adding new organisations and volunteering opportunities as well as keeping current contacts up to date.
Ensure there is appropriate support and training, for volunteers and volunteer managers/coordinators either with host organisations, the VCST training programme, or through signposting to additional external training opportunities to support volunteer recruitment and retention.
Be the main point of contact for volunteers, ensuring effective communication and enquiries are dealt with in a timely manner.
Conduct regular reviews and service outcome measures with all new and existing volunteers to ensure they are enjoying their volunteering experience/highlight any areas for development or change.
Work in partnership with Healthy Living Advisors to offer volunteering as a social prescribing intervention where appropriate and criteria is met.
Support development and planning of volunteer thank you and networking events.

General

Ensure services are consistent with our organisational values.
Ensure where appropriate, that staff and volunteers are involved in delivering our services.
Support the Voluntary and Community Support Team at community and 'meet the team' events as required.
Undertake some evening and weekend working when required.
Undertake any other duties as determined by the line manager.
Participate in th