Claims Handler - Staffordshire, United Kingdom - Independent Appointments
Description
Claims Handler - Staffordshire - Hybrid working up to £24k per annum, flexi holidays, private health care, generous pension scheme, opportunity for progression with full support towards industry qualifications.
An experienced Claims Handler is required to join a fast paced, forward thinking specialist claims handling organisation who are passionate about people, have a big team spirit and want to provide the best customer service.
You will be part of a growing Desk and Field based Adjusting team which will be an exciting time to join.
You will work closely with a team of Adjuster Technicians mainly dealing with domestic and some commercial property claims with an interesting mix of clients.
There is a dedicated induction programme with continuous training through coaching and buddying. A dedicated development programme is also offered which includes training and promotional opportunities.Key responsibilities:
- Gather evidence and factual detailed information supported by site notes, photographs, witness statements etc.
- Engage with the customer to consider the impact of the claim and advise the claims stages and expectations
- Make decisions regarding policy liability
- Maintain communication between various parties ensuring a successful claims outcome
- Provide a high level of technical and quality commitment
- Utilise the latest technology available to execute the role
- Depending on experience from a desk base you will carry out virtual site visits to assess damage, training will be provided
- Quickly respond to queries that arise
Applicant Requirements:
About you:
- You will have a passion for delivering outstanding customer service with a real passion for working with people by being innovative, engaging and motivated to achieve results.
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