Front Office Supervisor - London, United Kingdom - Motel One

Motel One

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description Our heart beats turquoise.**Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter.

We meet on an equal footing and see ourselves as one team:
from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service.

Our more than 80 hotels in 12 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond.

Become part of our team and develop Motel One with us.

We are looking for an experienced and highly motivated
Front Office Supervisor for a 197-rooms hotel located at a vibrant location in London and offering a lot of exciting projects to be involved in The hotel is part of the award-winning German-based Motel One Group.

Join our team and grab this unique opportunity

You will coordinate and manage our Front Office team in cooperation with the Department Manager.

Your duties will also include the following:

Checking in guests, as well as taking and processing bookings
Reviewing bookings, overbookings and options
Monitoring costs and the accommodation revenue budget
Implementing and maintaining the internal Motel One quality management system
Shared responsibility for conducting internal coaching, crosstrainings and onboarding new Front Office staff

Qualifications
Whether you are a hotel professional or changing careers - you will fit in here Because personality and hosting skills are our priority

You will also:

Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/retail industry or be looking for a change of career
Enjoy developing employees and ideally have some management experience
Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
Be open and communicative and have excellent manners, as well as a solid command of (written and spoken) English
Be a team player and willing to provide assistance across departments we achieve our results together