Background Screening Case Manager - Birmingham, United Kingdom - Morgan McKinley

Tom O´Connor

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Tom O´Connor

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Description

Role:
Background Screening Case Manager


Location:
Birmingham (hybrid, 2 days a week in the office)

Duration: 26 weeks (possibility of extension)


Responsibilities:


  • Manage a portfolio of screening cases, working within policy, process and guidelines
  • Ensure issues are escalated as appropriate to management and business accordingly
  • Coordinate and present escalation cases to the Hiring Adjudication Panel on a weekly basis
  • Ensure issues are dealt with efficiently with third parties in order to close background screening cases
  • Ensure that all reporting requirements are met and delivered by agreed deadlines
  • Identify, analyse and address areas for improvements and/or amendments

Skills and Qualifications:

  • The ability to communicate professionally and effectively at all levels
  • The ability to work and use discretion when reviewing/holding confidential information
  • The ability to work on your own initiative without supervision
  • Excellent organization/prioritization skills
  • The ability to work well under pressure
  • The ability to anticipate needs, demonstrate initiative and be proactive
  • Attention to detail and ability to multitask
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

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