Background Screening Case Manager - Birmingham, United Kingdom - Morgan McKinley
Description
Role:
Background Screening Case Manager
Location:
Birmingham (hybrid, 2 days a week in the office)
Duration: 26 weeks (possibility of extension)
Responsibilities:
- Manage a portfolio of screening cases, working within policy, process and guidelines
- Ensure issues are escalated as appropriate to management and business accordingly
- Coordinate and present escalation cases to the Hiring Adjudication Panel on a weekly basis
- Ensure issues are dealt with efficiently with third parties in order to close background screening cases
- Ensure that all reporting requirements are met and delivered by agreed deadlines
- Identify, analyse and address areas for improvements and/or amendments
Skills and Qualifications:
- The ability to communicate professionally and effectively at all levels
- The ability to work and use discretion when reviewing/holding confidential information
- The ability to work on your own initiative without supervision
- Excellent organization/prioritization skills
- The ability to work well under pressure
- The ability to anticipate needs, demonstrate initiative and be proactive
- Attention to detail and ability to multitask
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