Risk Management Administrator - Harlow, United Kingdom - Warwick Estates

Warwick Estates

Verified Company

Harlow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Job Summary

The role is an integral part of the department with producing statistics and ensuring that the Risk Management inbox and tickets are up to date.

The role supports the Head of Risk Management with information on the Risk Profiling of all Warwick Buildings being kept up to date.

There will also be a need to be able to audit and help complete reports on iAuditor giving support where needed to Risk management Officers and other Administrators in the department.

Responsibilities & Duties

Keeping Risk Profiling spreadsheets up to date and producing reports weekly to be distributed to Senior Management.
Keeping Asbestos registers up to date
Producing monthly reports
Heading the H&S Committee including producing Agendas, minutes and reviewing procedures
Quality Assuring reports completed by the Risk management Officers and developing the knowledge to help complete these reports where necessary
Controlling the Risk management Inbox and tickets, maintaining 48hour communications response with all clients, leaseholders, other customers of Warwick Estates.
Proactively promote Health, Safety and Environment throughout the company.
Support the Head of Risk Management on all aspects of risk.
Manage the "Assigned Tasks" on the Risk Management Notifications system on BOSS to ensure proactive action is taken by Property Managers
Review Reports and add "Action Items" on the Risk Management Notifications system on BOSS
Manage the "Action Items" on the Risk Management Notifications system on BOSS to ensure proactive action is taken by Property Managers
To respond to telephone calls and messages within 24 hours of returning to the office.
To maintain polite and professional communications within all correspondence whether verbal or written.
To attend and participate in regular internal Warwick Estates meetings as requested.
To study for and participate in any relevant industry exams at the request and with the agreement of your line manager.
To be familiar with and aware of basic Warwick Estates policies including but not limited to Employment, Health & Safety, Environmental and Fire Safety Policies.
To receive, manage and fulfil any other duties that may be commensurate to the role as instructed by the Head of Health and Safety.

Qualifications & Skills

Essential

IOSH Managing Safely or similar relevant qualification
Experience in the Residential Property Management and/or Construction Industries

Desired

NeBOSH General Certificate in Occupational Health and Safety (or equivalent)
Asbestos, Legionella, Manual Handling, Working at Heights Awareness Training

Benefits Package

33 days holiday inclusive of statutory days
Pension scheme with 4% employer and 5% employee contribution
Private medical insurance with Vitality
Life Insurance at 2 x salary

Special Requirements
Working hours are 37 hours per week Monday to Friday. The position is based in the office with an element of working from home.

Company Summary

Warwick Estates are appointed by a variety of clients who discharge and delegate the property management functions in each property lease to Warwick Estates by means of a Management Agreement or contract.

Depending on the client type, property type and service levels agreed this will vary across the business, however our core functions are:

Ensuring client and customer compliance with the lease terms and overarching legislation
The generation and collection of service charges
Compliance with health and safety standards to ensure all residents are safe in their homes
Excellence in client and customer service to ensure we are the trusted property partner

Our values are what's important to us, our living breathing values. Every decision, action and interaction have these values at their core.

Whether at the highest strategic level or on day-to-day tasks, every task and situation should be completed and reflected on with these values in mind to ensure that we are consistently working towards embody our vision to be our clients trusted property partner: