IT Field Support Engineer - Bristol, United Kingdom - Cerco IT LTD

Cerco IT LTD
Cerco IT LTD
Verified Company
Bristol, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Field Service IT Hardware Break-Fix Engineer

Key Responsibilities

  • Attend a range of customer sites to provide high quality support on IT hardware and software products, within the required SLAs
  • Work efficiently and proactively to deliver IT support services to a wide portfolio of customers
  • Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner
  • Become a trusted adviser to the customer across a range of technical areas

Key Skills / Experience

  • Experience of supporting a range of PC, Laptop, Printer technologies within a site or field environment.
  • Pride yourself on delivering the highest quality service to the customer.
  • Relish the prospect of the opportunities to train in new technologies and services
  • Possess excellent customer service skills.
  • Have strong communications skills and be a strong team player
  • Hold a full UK Driving Licence
  • As you will be sometimes working alongside our colleagues in the UK Public Sector, you will be required to undertake Security Clearance

Whats in it for you?

  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working in line with role requirements
  • Career development and lifelong learning opportunities
  • Opportunity to join Europe's largest privatelyowned IT Company
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