Maintenance Technician - Epsom, United Kingdom - deverellsmith
Description
Key Role Responsibilities:
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Communicate effectively with customers, clients and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly
- Maintain a focus on delivering services within agreed budgetary & resource parameters
- Monitor the electronic maintenance reporting system through TCAS or Base 360 daily ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
- Administer all property maintenance & records in accordance with the businesses policies & procedures
- Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning
- To respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contractors as necessary
Organisational Responsibilities:
- Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriateindividual(s).
- Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents,or other safety issues to appropriate individual(s).
Experience and Skills:
- Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter
- Fluent English verbal and written communication skills
- Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents at all times
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