Bodyshop Administrator - Northampton, United Kingdom - Clear Automotive Recruitment Solutions Limited

Clear Automotive Recruitment Solutions Limited
Clear Automotive Recruitment Solutions Limited
Verified Company
Northampton, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Bodyshop administrator / CSA

Northampton

£26,000 - £28,000 OTE £32,000
- _Large Vehicle repair centre_
- _Permanent Position, Monday to Friday _
- _Pension, Sick pay, enhanced maternity and paternity, Health cash plan, Dental care, retail discounts, 29 days holiday,_


Bodyshop Administrator / Automotive Customer Service Advisor
A brand-new opportunity for a large accident repair centre has become available.

If you are Interested in working with vehicles and want to work for a company which offers internal progression and recognition for hard work, then this could be a great move for you.


This position for an Automotive Bodyshop Customer Service advisor / Bodyshop Administrator is an important role within the business, as you will be the first person that all customers deal with and so delivery of a first-class service is essential.


As an Automotive Service Advisor / Bodyshop Administrator your role will include:

  • Handle calls from customers who have their vehicle booked in for repair with the centre
  • Deal with customers coming into site and ensure their needs are identified and met
  • Deal with all administration regarding all customer claims and documentation
  • Ensure customer awareness of all products and services available
  • Approach all customers and assist with requests, including requests regarding vehicle repairs
  • Prepare job packs
  • Update Autoflow bodyshop management system as required
  • Handle dissatisfied customers calmly and all customer complaints to be brought to the attention of the Bodyshop Manager
  • Initiate job documentation and maintain customer records and followup systems

Experience Required:
Automotive Customer Service Advisor / Bodyshop Administrator

  • You must have an excellent customer focused service background
  • Ideally you will have worked in a Bodyshop / Accident repair centre or Dealership in a customer focused role
  • You will have an excellent telephone manner and go above and beyond for all customers
  • IND123
If you would like to be considered for the Bodyshop Administrator / Automotive Customer Service Advisor position then please send your CV to Rochelle at Clear Automotive or call on


Job Types:
Full-time, Permanent


Salary:
£27,000.00-£32,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • Health & wellbeing programme
  • Onsite parking
  • Private dental insurance
  • Private medical insurance

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Work Location:
In person


Reference ID:
BANN24
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