Head of Business Engagement - Kingston upon Thames, United Kingdom - Kingston University

Kingston University
Kingston University
Verified Company
Kingston upon Thames, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The Head of Business Engagement & Planning in IT Services will lead the business engagement and planning processes of the Department, managing and coordinating all engagement activities between the department and university leaders and directing the preparation of plans for each major digital initiative undertaken at Kingston University.


Reporting directly to the CIO, the post-holder will be a key member of a team which provides the CIO with IT Services planning, finance and commercial management, governance, and customer relations.

The Head of Business Engagement & Planning must establish trusted, regular relationships as the basis of engagement with university leaders.

Through this engagement, they will ensure IT services are aligned to an optimal student and staff experience, innovating and improving in step with the university's strategic plans.


The Person:


Background and Experience Required:


Highly developed interpersonal skills and ability to relate to staff at all levels within the University, and credibility to operate at a senior level both internally and externally.

An engaging personality also able to command respect when needed.

Demonstrated ability to organise and plan long-term activities.

Consulting experience with demonstrable experience of tools and methods associated with requirements gathering, analysing and planning.

Experience of HE University business and portfolio planning desirable.


Ability to write well, organise the content of reports and papers, and prepare presentations which communicate the agreed content of plans and strategies.


Ability to promote a culture of high standards and quality and hold others to account for delivering high quality work.

Demonstrable ability to develop, drive and manage multiple priorities and contribute to strategic goals.


Directorate/Function:


Information and Technology Services provides and supports digital services and facilities for students and staff to enable learning, teaching, research and administration.

Our key functions are to innovate, implement and support an extensive range of digital services across the University to assist our community access and process information to achieve their goals.


In addition to making a valuable contribution to sustainability across the University, our staff share a high customer service ethic and commitment to continuous improvement.


Further information:

This is a full time, fixed term position for 12 months.
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