Clinical Systems Administrator - Bristol, United Kingdom - St Peter's Hospice

Tom O´Connor

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Tom O´Connor

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Description
Administering user accounts, assignment of role-based access levels, periodic audits of accounts with appropriate actions taken Password resets for users working on-site and out in the community Maintaining EMIS configuration as directed by the Clinical Systems Manager, including periodic exports of EMIS templates, maintenance of configuration lists and other records Preparing EMIS outage devices for planned maintenance Assisting Clinical Systems Manager in carrying out regular audits Creation of word based EMIS templates Working with the Data Team to run ad-hoc queries and maintain monthly data exports from EMIS User Support Monitoring EMIS inbox for queries & responding accordingly Escalation of issues to the Clinical Systems Manager or EMIS Support, monitoring & tracking of issues through to resolution Performing administrative actions & corrections to ensure patient records remain available Supporting a range of users with issues, assisting to identify workarounds and resolutions Documenting known issues and workarounds to be shared with teams Supporting users with tablet devices to use the EMIS Mobile application Training & Guidance Inducting new EMIS users, delivering introductory sessions designed by the Clinical Services Manager Running refresher sessions for users to ensure they are aware of &can utilise best practice Exploring new & creative ways to support teams with their training effectively Ensuring training materials are up to date & notifying users of updates accordingly

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