Housing Support Officer - Colchester, United Kingdom - One CIC
Description
One CIC Housing Support Officer
About the role
We are looking for a One CIC
Housing Support Officer - We are looking for a dynamic, self-motivated, enthusiastic individual to join our team with an aspiration to end rough sleeping.
Responsibilities include:
- Complete a Personal Support Plan with each customer, compiling a tailored set of actions both the tenant and Housing Support Officer will complete in order to prevent or relieve the tenants homelessness and to interview the tenants as and when required.
- To provide housing management and housing related support to a caseload of tenants.
- To be responsible for the monitoring of all rent accounts ensuring that both personal and housing benefit elements are paid regularly taking early intervention and prevention action to minimise rent arrears, only taking enforcement action when necessary.
- Work collaboratively with other departments in particular, Facilities and Property Management and other community operations.
- To ensure that tenants receive services relevant to their needs.
- To support tenants to engage and participate in Progression activities.
- To work proactively with tenants to find highquality and affordable moveon accommodation.
- Maximising housing occupancy and minimising voids by taking proactive action
- Ensure that tenants comply with Tenancy and License conditions, and taking action to deal with antisocial behaviour as instructed by the Regional Operations Manager.
- To be responsible for weekly and monthly compliance checks within each managed property.
- The main responsibilities will include ; managing a portfolio of properties undertaking all housing management functions to include considering referrals.
What are we looking for ?
What you can expect from us
We offer a competitive salary of £25,000 per annum, a generous annual leave entitlement of 28 days, plus bank holidays, a pension scheme and Westfield Health Care Plan.
We have created a flexible working environment, working Mon to Fri 9-5 (Flexible working 7-7)
About One CIC
"One CIC was created to answer the immediate homelessness crisis in the UK, as well as help to prepare for the impact the Coronavirus pandemic will continue to have on homelessness and unemployment over the next few years"
There has never been a more critical time to provide high quality housing and intensive support for people in need.
The Covid pandemic has escalated an already demanding situation where it is estimated that over 320,000 people are facing homelessness and potentially more as the fallout from Covid is fully realised.
Since its formation ONE (Housing & Support) CIC has been on a passionate and committed journey to provide high quality accommodation and much needed support within regional bases, to support vulnerable and homeless communities.
- Compassion
- Empowerment
- Honesty
- Innovation
By listening and understanding each person's situation, we can provide a suitable home and appropriate support to suit the needs of the individual.
Job Types:
Full-time, Permanent
Salary:
£25,000.00 per year
Benefits:
- Flexitime
- Private dental insurance
- Private medical insurance
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
Work Location:
On the road
Flextime
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