Service & After Sales Coordinator - Mountsorrel, United Kingdom - Apex Lifts

Description

Job Opportunity:
Service & After Sales Coordinator
Are you passionate about ensuring exceptional customer experiences and driving revenue growth? We are seeking a dynamic and organised individual to join our team as a
Service & After Sales Coordinator

Key Responsibilities:

Service Excellence:

Ensure that all lifts on contract are serviced and maintained with the highest standards, meeting or exceeding customer expectations.

Revenue Growth:
Play a pivotal role in expanding our service and aftersales department, actively contributing to revenue growth. Identify opportunities to enhance our service offerings and increase customer satisfaction.

Collaboration:
Work closely with our dedicated team of Service Engineers to identify optimal and cost-effective solutions for our clients. Foster a collaborative environment to enhance efficiency and deliver top-notch service.

Sales Partnership:
Collaborate with our sales team to identify and seize after-sales opportunities. Leverage your coordination skills to bridge the gap between service excellence and revenue generation.


Qualifications:
Proven experience in service coordination or a related field.

Strong organisational and multitasking abilities.

Excellent communication skills to liaise effectively with internal teams and clients.

Ability to analyse data and make informed decisions for service improvement.


Why Join Us:
Be part of a company committed to excellence and customer satisfaction.

Opportunity for professional growth and career development.

Work in a collaborative and supportive team environment.

Competitive compensation package with performance-based incentives.

If you are a proactive, customer-focused individual with a passion for service excellence and revenue growth, we want to hear from you Join us in elevating our service standards and contributing to the success of our dynamic organisation.

Elevate your career with us


Salary:
£28,000.00-£34,252.02 per year


Benefits:

• Additional leave
• Company pension
• Life insurance
• Onsite parking
• Sick pay
• Work from home

Schedule:

• Monday to Friday
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• Customer service: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Mountsorrel, LE12 7XF (required)

Ability to Relocate:

• Mountsorrel, LE12 7XF: Relocate before starting work (required)

Work Location:
In person