Contract Administrator - Kingston upon Hull, United Kingdom - OCS Group

OCS Group

Verified Company

Kingston upon Hull, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

The contract administrator is responsible for supporting and assisting the administration manager for the contract with the accurate and timely provision of the contract, billing data, payroll, orders, starters and leavers and sickness and holidays.

This is to ensure that the operational management team within the contract is effective, and the management team receives the highest standard of administration support.

Duties

Maintain AFC T & C of all employee's data base to ensure they receive the correct sickness and holiday entitlements in line with their length of service.

Including starter and leaver processes.

Support the Contract Administration Manager with the monthly billing processes, to ensure accuracy in both fixed contract and variable arena

Support the Contract Administration Manager to ensure contract amendments are documented to support the operational management of the contract

Support and maintain customer PO creation, addition, and update as part of operational contract manager

Support the PO compliance activities for the contract driving timely and efficient PO processing

Support billing disputes and ensure speedy co-ordination and resolution to result in payment.

Consistently improve and develop communication within the business by using a proactive and collaborative approach to all customer contract issues and queries.

Continuous improvement of all business processes to drive system development

Proactively build excellent relationships within the business to strengthen awareness and improve knowledge transfer to ensure accurate data provision.

Any other duties within the OCS function which may be required by the Facilities management team within the scope of the individual's competence.

Experience Required / Desired
Previous experience working with large, multi service contracts (Desirable)

Contract management experience using mainstream ERP systems (SAP, Oracle, CAFM) (Desirable

MS Excel Skills (Essential)

Call handling and the confidence to verbally communicate with internal customers (Essential)

Administrating in a customer focused environment (Desirable)

About Us:

OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.

The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.